Home Services Case studies Pricing About Contact Chat on WhatsApp

Numbers, not narratives.

Twelve representative engagements from 240+ live systems. Every metric here is measured against the operator's own baseline — not against an industry average we cherry-picked. Names anonymised where requested.

Live systems240+
Countries9 active
Median payback21 days
Renewal rate92%
01 · Featured

A premium dental group stopped losing ₹14L/month to no-shows.

Healthcare · 8 locations · India

The problem. A multi-location dental chain with 8 clinics across two metros was running at 22% no-show rates. At ~600 daily appointments and an average ticket of ₹3,200, every no-show point translated to roughly ₹2L/month in revenue lost — and the team was firefighting reschedules manually over WhatsApp, calls, and a paper diary at each front desk.

What we built. Four services from the WhatsApp + Booking stack, deployed in 11 days. Real-time slot availability customers could book themselves, automated 24h + 1h reminder cadence, customer-initiated reschedule directly inside WhatsApp threads, and no-show recovery sequences with one-tap rebooking. The CRM held the canonical patient record across all 8 locations.

What changed. No-show rate fell from 22% to 7% within 90 days. Front-desk WhatsApp message volume dropped 64% — staff stopped manually handling reschedules and started doing actual front-desk work again. Patients who would have churned silently after a missed appointment now rebook inside the same WhatsApp thread 41% of the time.

22% → 7%No-show rate · 90 days
₹14L/moRevenue recovered · monthly
−64%Front-desk message volume
11 daysSetup to first production message
02 · More engagements

Six more measurable outcomes across industries.

D2C · Skincare · Shopify

Cart recovery lifted from 5% to 38% in 8 weeks.

A premium skincare brand running ₹1.2Cr/month in Shopify revenue had abandoned-cart recovery at industry baseline (5% via email). We layered WhatsApp cart recovery alongside their email flow with a 15min/3h/24h cadence — pulling LTV-tiered discount logic and one-tap UPI checkout into the WhatsApp thread.

+₹38L/mo recovered revenue 38% cart-recovery rate
WhatsApp · Email
Real estate · 4 cities · India

Lead-to-site-visit conversion went from 9% to 24%.

A residential real estate developer was burning ₹40L+/month on Meta and Google ads, generating ~2,200 leads. Sales reps could only follow up with ~30% of them in time. We built lead auto-entry, AI scoring on budget/location/timeline, and 60-second routing to the right senior rep — with full conversation transcripts attached.

2.7× site visits booked −45% cost per site visit
WhatsApp · CRM
B2B SaaS · Series A · Bangalore

Customer onboarding activation lifted +34%.

A vertical SaaS for restaurant operators had day-30 activation stuck at 41%. We rebuilt the onboarding from time-based blasts to behaviour-triggered milestones across email + in-app — with stuck-user intervention flows and a re-engagement sequence for accounts going silent past day 7.

41% → 55% day-30 activation −60% new-user support volume
Email · CRM
Education · Test prep · 3 cities

Demo-to-paid conversion went from 11% to 28%.

A premium JEE coaching institute was running 600+ demo classes a month with 11% converting to paid enrolment. Inbound enquiries came across WhatsApp, web forms, walk-ins, and Meta ads — but lived in spreadsheets and personal chats. We unified the pipeline, built no-show recovery for missed demos, and added a 7-touch nurture sequence for hesitant parents.

2.5× paid enrolments −51% demo no-show rate
WhatsApp · Email · CRM · Booking
Salon chain · 12 locations · UAE + India

Front-desk time saved: 18 hours/week per location.

A premium salon group with 12 locations was drowning in WhatsApp messages handled manually by front-desk staff — booking, reschedule, FAQs, follow-ups. We deployed the full WhatsApp + Booking stack: customer self-serve booking, staff availability management, multi-location double-booking prevention, and review request automation.

18 hrs/week per location reclaimed 4.2 → 4.7 Google rating across locations
WhatsApp · Booking
B2B Agency · 18-person team

DSO dropped from 47 days to 19 days.

A digital marketing agency was managing 60+ active clients across 3 retainer tiers. Invoices were going out on time — but collection was inconsistent. Average days-sales-outstanding sat at 47 days, with weekly hours wasted chasing payments. We deployed automated invoice + payment reminders with escalating cadences, integrated with Razorpay payment links.

47 → 19 days DSO +₹18L cash flow freed up
Email · CRM
03 · Operating across

Healthcare · D2C · Real estate · Education · SaaS · Hospitality · Financial services · Agencies — and 60+ other verticals.

If you don't see your industry, talk to us anyway. The patterns transfer — what changes is the workflow design.

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