Email automation that earns its open rate.

A behaviour-triggered drip that runs the moment a lead enters your CRM — whether they came from a landing page, a Meta ad, a webinar registration, or a WhatsApp conversation. The cadence adapts based on lead score, engagement, and time-in-stage.

Hot leads see a fast-moving 3-touch sequence (day 0, day 2, day 5) with a single clear next step — usually a call booking link. Warm leads see a slower, educational 6-touch sequence. Cold leads enter a long-form 12-week nurture with monthly check-ins. Engagement (opens, clicks, replies) automatically re-tiers the lead.

The system writes opens and clicks back to your CRM, so sales reps see at a glance which leads are warming up. Replies route to a real human inbox with the full thread attached.

The cash flow killer for most service businesses isn't pricing — it's collections. Invoices issued and then forgotten. Manual follow-up that never happens. Customers who would have paid if you'd just nudged them on day 7.

This automation runs a polite, escalating cadence: gentle reminder at day 3 overdue, firmer reminder at day 7, formal notice at day 14, escalation to a real human at day 21. Each email includes the invoice PDF, a one-tap payment link, and a record of the customer's payment history.

For most B2B service businesses, this single automation reduces days-sales-outstanding (DSO) by 30–45% within 90 days — and the time savings on your finance team are immediate.

The first 14 days after signup determine whether a customer becomes a power user or churns silently. A well-designed onboarding sequence walks them through activation milestones — set up profile, complete first action, invite teammates, hit value milestone — with educational content timed to where they are in the product.

The sequence is behaviour-aware: if a customer completes a step, that email is skipped and the next one fires. If they get stuck, a help-focused message intervenes. If they go silent for 5 days, a re-engagement email lands with a single button to either continue or talk to a human.

For SaaS businesses, this typically lifts day-30 activation by 25–40% and reduces support volume from new users by 60%+ as users self-serve the basics.

The email counterpart to WhatsApp cart recovery — and often deployed alongside it. A 3-email cadence triggered the moment a customer abandons checkout: a friendly reminder at 1 hour ("did something go wrong?"), a value-rich nudge at 24 hours (reviews, social proof, urgency), and a final discount-led recovery at 72 hours.

Each email is rendered with the actual abandoned cart contents — product images, sizes, quantities, total — and a one-tap "complete order" link that lands the customer back at a pre-filled checkout. The discount tier in email 3 is calculated dynamically based on customer lifetime value, not a flat 10%.

Email cart recovery typically converts 4–8% on its own, but when paired with WhatsApp cart recovery, combined recovery rates climb to 35–45% of all abandons — recovering revenue most brands consider permanently lost.

Automated, branded reports delivered to clients, internal stakeholders, or executive teams on a predictable cadence — pulled from your real data, formatted for skim-reading, and explaining what changed without anyone having to copy-paste from spreadsheets.

The system pulls metrics from your analytics, CRM, billing platform, or custom data warehouse, generates the charts and narrative (yes, written by an LLM, then reviewed against rules), and delivers a clean HTML email with embedded interactive elements. Clients get visibility. Your team stops spending Friday afternoons in PowerPoint.

For agencies, this single automation has the strongest client-retention impact of any service we ship — clients who get reliable, narrative weekly reports renew at 1.8× the rate of those who don't.

Multi-touch cold email campaigns built on warm-up infrastructure, sender rotation, and AI-personalised opening lines — designed to actually land in primary inboxes and produce booked meetings, not "out of office" auto-responses.

We handle the entire stack: list research and enrichment (via Apollo, Hunter, custom scraping), domain warm-up (3–4 weeks before the first real send to build sender reputation), sender rotation across multiple domains and inboxes to stay under daily limits, AI-personalised first lines that reference something specific about the recipient, and a 5–7 touch cadence with bump emails, value adds, and a final breakup.

Realistic benchmarks: 35–55% open rates, 8–18% reply rates, 1.5–4% meeting-booked rates. We don't promise 30% reply rates — anyone who does is either lying or about to get your domain blacklisted.

Inbound support emails classified, prioritised, and either auto-resolved (where the answer is documented and unambiguous) or routed to the right human with relevant context attached. Most teams can auto-resolve 40–60% of incoming tickets without sacrificing CSAT.

The AI reads each incoming ticket, classifies the intent (billing, technical, refund, urgent, abuse), checks the customer's history (recent orders, plan tier, prior tickets), retrieves relevant knowledge base articles, and either drafts a response for human review or sends directly for high-confidence cases. Low-confidence cases route immediately to the right tier-2 specialist.

For SaaS support teams running 200+ tickets a day, this single automation typically lets a 5-person team operate at the throughput of an 8-person team — without the hiring overhead.

The lowest-cost, highest-impact email any e-commerce brand can send — and the one most brands forget about. A genuine thank-you within an hour of purchase, designed to land before the dopamine of buying wears off, building emotional brand loyalty when it matters most.

The email isn't transactional ("your order has shipped") — those are separate. This is the founder-letter style message: brief, warm, sometimes from the founder personally, with a clear next step (referral, social follow, review request) but no aggressive push. For premium brands it's also the place to set product care expectations, share the brand story, or include a hand-signed thank-you note.

Brands running thoughtful post-purchase emails see 3.2× higher repeat purchase rates within 90 days compared to those who only send transactional order updates. The setup is small. The compounding effect on LTV is substantial.